Terms of service
Terms of Service
Last updated: 28 July 2026
These Terms of Service govern your use of techtic.co.za and purchases from TechTic. By using the website or placing an order, you agree to these terms together with our Privacy Policy, Return and Refund Policy and Shipping Policy.
1. Store details
TechTic is a South African online technology store. Our customer support email is support@techtic.co.za, our WhatsApp number is +27 82 890 1654, and our physical address is 43 Hyacinth Close, Corporate Park, Magnavia, Polokwane, Limpopo, 0699, South Africa. Visits or collections must be arranged and confirmed in advance.
2. Products and availability
We take reasonable care to keep product titles, specifications, images, prices and availability accurate. Manufacturer information can change, colours may appear differently on screens, and an item may become unavailable before an order is processed. If a material error or stock issue affects your order, we will contact you and offer an appropriate alternative or refund.
3. Prices and payment
Prices are shown in South African rand and include VAT unless clearly stated otherwise. Delivery charges and any eligible discounts are shown at checkout before payment. Payment is processed through the secure payment options displayed in Shopify checkout. We do not receive or store your full card details.
4. Orders
Please check product, variant, quantity, delivery address and contact details before submitting an order. An order is subject to successful payment, fraud screening and stock confirmation. We may decline or cancel an order where payment is not authorised, information is materially incorrect, stock is unavailable, or the order appears unlawful or fraudulent. If we cancel a paid order, the affected amount will be refunded to the original payment method.
5. Delivery
Delivery dates are estimates unless checkout explicitly states otherwise. Courier delays and events outside our reasonable control can affect delivery. Full details are in our Shipping Policy.
6. Returns, refunds and warranties
Returns and refunds are handled under our Return and Refund Policy. Product warranty periods and conditions may differ by manufacturer and product. Keep your invoice and all supplied accessories. Nothing in these terms limits rights or remedies that cannot lawfully be excluded under the Consumer Protection Act 68 of 2008 or other applicable South African law.
7. Accounts and acceptable use
You are responsible for information submitted through your account and for keeping sign-in details secure. You may not misuse the website, attempt unauthorised access, introduce malicious code, interfere with store operation, scrape personal information, commit fraud, or use the service unlawfully.
8. Intellectual property
The TechTic name, website design and original store content are protected by applicable intellectual-property law. Product names and trademarks belong to their respective owners. Store content may not be copied or commercially reused without permission, except where the law allows it.
9. Third-party services and links
Shopify and approved service providers help us operate checkout, payments, analytics, customer support and delivery. Third-party sites have their own terms and privacy practices. We are not responsible for unrelated third-party content, but this does not limit any responsibility that applicable law places on TechTic.
10. Liability
To the fullest extent permitted by law, TechTic is not liable for indirect or consequential loss arising from website interruption or misuse. This clause does not exclude liability or consumer rights that cannot legally be excluded.
11. Privacy
Our handling of personal information is explained in our Privacy Policy.
12. Changes and governing law
We may update these terms by publishing a revised version on this page. The version in force when an order is placed applies to that order. These terms are governed by the laws of South Africa.
13. Contact
Questions about these terms can be sent to support@techtic.co.za or WhatsApp +27 82 890 1654.