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Get in Touch with Techtic.co.za: Your Hub for Expert Support and Seamless Shopping

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FAQs

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Office

43 Hyacinth Close, Corporate Park, Polokwane

Email us

support@techtic.co.za

Call us

Phone: +2782 890 1654
9:00AM - 4:00PM Mon - Fri

Frequently asked questions

Have questions? We’re hereto help

How Can I Track My Order?

All Techtic.co.za products are typically dispatched within 3-5 days. In the event that a product is temporarily out of stock, our team will promptly reach out to you with an estimated time of arrival (ETA). Once your order is shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the delivery status. If you have any specific questions about your order, feel free to contact our customer support team for assistance.

What Is Your Return Policy?

Techtic.co.za is committed to ensuring your satisfaction with every purchase. We offer a hassle-free 30-day return policy, allowing you to request a return within 30 days of receiving your item. If, for any reason, you are not completely satisfied with your order, you can choose to return the product or request a replacement.

To initiate a return, simply contact us at support@techtic.co.za. Our customer support team will guide you through the process and provide you with a downloadable return shipping label. Once your return is received, we'll promptly process your request, offering you the choice of a replacement or a refund.

Feel confident in your Techtic.co.za purchase, knowing that our customer support team is here to assist you. Email us to start the return process and receive detailed instructions on how and where to send your package.

How Can I Contact Customer Support?

Techtic.co.za values open communication with our customers. You can reach our dedicated customer support team through various channels:

Phone: Call us directly at 082 890 1654 for immediate assistance.

Email: Send your queries or concerns to sales@techtic.co.za, and our team will respond promptly.

Live Chat: Engage with us in real-time through our live chat feature on the website.

Contact Form: Alternatively, you can use the contact form on our website to submit your inquiry. Our team will receive your message and get back to you as soon as possible.

Whichever method you choose, rest assured that Techtic.co.za is here to provide the support and information you need. We look forward to assisting you!

Do You Ship Internationally?

Yes, Techtic.co.za offers international shipping to bring our cutting-edge products to customers worldwide. However, please contact us before making your purchase, as international shipping rates may vary. We want to provide you with the most accurate shipping quote based on your location.

To inquire about international shipping costs and to receive a personalized quote, reach out to us via email at sales@techtic.co.za. Our team will assist you in obtaining the necessary shipping information, ensuring a smooth and transparent process for your international order.

At Techtic.co.za, we strive to make our products accessible globally, and our team is ready to help you navigate the international shipping process. Contact us for a shipping quote and enjoy the convenience of receiving our exceptional products worldwide.

What Payment Methods Do You Accept?

Credit/Debit Cards: We accept all Visa and MasterCard payments for quick and secure transactions.

EFT (Electronic Funds Transfer): Make payments directly through electronic bank transfers.

Payflex Payments: Take advantage of flexibility with Payflex, allowing you to split your payments into four interest-free installments for added convenience.

Digital Wallets: We support Apple Pay and Samsung Pay for efficient and secure transactions.

Instant EFT: Choose the Instant EFT option for a swift and hassle-free payment process.

Mobicred: Enjoy the convenience of Mobicred for easy credit-based payments.

Mukuru Cash on Delivery: Opt for cash on delivery with Mukuru for added flexibility.

Scode, Snap Scan, and Zapper: Utilize these convenient and secure mobile payment options.