FAQ

Frequently Asked Questions

Do you deliver nationwide?

Yes, TechTic delivers across South Africa. Delivery times depend on your area, product availability and courier timelines.

How long does delivery take?

Orders are usually processed within 1-3 business days. Standard delivery is typically 1-5 business days after dispatch, depending on your location and courier network.

Do you offer free delivery?

Free delivery may apply to qualifying orders over the threshold shown on the website or at checkout. Delivery costs are confirmed before payment.

Can I collect my order?

TechTic is primarily an online store. Collection is not offered unless specifically arranged and confirmed by support.

Are payments secure?

Yes, checkout is processed through secure Shopify checkout and supported payment providers. Your available payment options are shown at checkout.

Do products include a warranty?

Most products include manufacturer warranty support. Warranty terms differ by brand and product. Please keep your invoice and contact support for warranty assistance.

What if my item arrives damaged?

Contact TechTic support as soon as possible with your order number and clear photos of the item and packaging so the team can assist.

Can I get help choosing a product?

Yes. Send your budget, preferred brand and what you need the product for, and TechTic can help guide you to suitable options.

Do you help with business or bulk orders?

Yes. Businesses can contact TechTic with product requirements, quantities and delivery area for assistance with bulk or office tech orders.