Promate aidCase
Product Warranties
Our products come with manufacturer warranties ranging from 6 months to 24 months. Please check the product packaging for specific warranty details, as they may vary depending on the manufacturer.
For any warranty-related issues or inquiries, please don't hesitate to contact us. Our dedicated team is here to assist you and ensure that you have a seamless experience with your product.
Your satisfaction is our priority, and we're committed to providing you with reliable support throughout the warranty period and beyond.
Contact us at 082 890 1654 for any warranty-related assistance.
Delivery Information
We aim to dispatch deliveries within South Africa within 1-3 business days, barring any out-of-stock situations. If an item is unavailable, we'll promptly notify you via email with updates on the expected restock date.
Most of our orders are shipped using Courier Guy for reliable and efficient delivery services. You can easily track your order's progress using the provided tracking number on The Courier Guy's tracking page.
Rest assured, we're committed to ensuring your order reaches you in a timely manner and will keep you informed every step of the way.
Payment Options
We provide a variety of secure payment methods for your convenience. You can choose from:
- Debit and Credit Cards
- Instant EFT
- Mobicred
- PayFast
- Payflex
Payflex, in particular, offers the flexibility of 4 interest-free payment terms, making it easier for you to manage your purchases.
Rest assured, all transactions are secure, ensuring your peace of mind when shopping with us.
